Privacy policy

This privacy statement discloses the privacy practices for the sewingmachineclinic.co.za site. We have agreed to notify you of:

  1. what personally identifiable information of yours or third party personal identification is collected from you via this site;
  2. the organization collecting the information;
  3. how the information is used;
  4. with whom the information may be shared;
  5. what choices are available to you regarding collection, use and distribution of the information;
  6. the kind of security procedures that are in place to protect the loss, misuse or alteration of Information under our control; and
  7. how you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should please contact Customer Support by email on info@sewingmachineclinic.co.za

When we collect personal information about you, we will collect this information from you lawfully and fairly and not in any unreasonably intrusive way.

You acknowledge and agree that we may collect this information from you in connection with or as a consequence of your use of our site, including, without limitation, the supply of the online trading services to you.

We are the sole owner of the information collected on this site.

We will not sell, share, or rent this information to others in any way other than as disclosed in this privacy statement.

We collect information from our users at several different points on our site.

We collect information about your buying and selling activities if you choose to participate on our site as a result of you engaging in these activities, and also from ratings and comments received from other users regarding you engaging in those activities.

We also collect information from any form of correspondence, such as emails and telephone conversations, from you or from a third party about you.

We may also collect information from you if you choose to partake in special promotions with third parties on our site.

This information will be shared with that third party, but only with your consent and for the purpose of that promotion.

We will also collect financial information about you if you choose to buy certain goods and services on our site, if you sell on our site, and also as set out in the Terms and Conditions of use of this Site.

We do charge fees for selling, and your payment information will be used to charge you accordingly.

We may pass your payment information onto recognized partners in certain cases, such as for charging you for selling and in those instances where the services of shipping and delivery or fulfillment companies are offered to our users, but only in cases where our users have requested those services from us.

Other information that we collect is outlined below.

In order to use our site, you must first complete the registration form.

When you register, we collect personal information such as your name, address, email address and telephone.

This information is used to contact you about the services on our site for which you have expressed interest.

We also collect additional information (such as “How did you hear about us?”, your interests), and unique identifiers (such as your company name and VAT number, if applicable).

All information that is mandatory is made known on the registration form and is necessary to complete the registration process.

You are encouraged to provide the additional, optional information specified on the registration form so we can provide you with a more personalized experience on our site.

We may, at our sole discretion, request additional personal information from you.

You may be required to confirm such details as your identity, address and contact information for security and verification reasons.

This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).

A Cookie is a small data file that your browser writes to your own computer’s hard drive in order to remember certain information and is linked to some personally identifiable information while on our site.

Cookies are used to store your Handle and Password so that you don’t need to type these in each time you log in or buy from us, thereby saving time whilst on our site.

If you reject cookies, you may still browse our site.

However, in order to log in and buy, cookies are required to be turned on.

There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site.

e collect statistical information about you from page hits.

Every page, image or cgi program requested by your browser from our servers is logged in a log file, which also collects the following information: your remote IP address, the referring HTML page and the type of browser and computer that you are using.

We use IP addresses to analyze trends, administer our site, track your movements, and gather broad demographic information for aggregate use.

The statistical information we gather is used internally for marketing analysis.

This information and IP addresses are not linked to personally identifiable information.

Sharing If you successfully buy or sell a product or, then your name, email address and phone number, payment details including credit card information and mailing address may be passed onto the other party involved in accordance with the  Terms & Conditions of use of this Site.

We will share aggregated demographic information with our business partners and advertisers.

When we do, you will not be personally identifiable, and your personal information will only be used as part of an aggregated compilation of information.

We will release information about you when required by law to do so.

Otherwise, we may release information about you, at our sole discretion, when we believe, that such release of information is reasonably necessary or appropriate to:

  1. enforce or apply the Terms & Conditions use of this Site; or
  2. to protect the rights, property or safety of Sewing machine clinic, our users or others.

You also agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any person however arising (including where the cause cannot be determined), through the release of your personal details, in the event of (a) and (b) above.

We will also share information, including personally identifiable information about you, with our parent, subsidiaries and related entities in order to provide you with an international trading service.

All these entities will treat your information according to this privacy policy and in the same manner they would treat their own users’ information.